Empresas: W2M Travel
W2M, as a global on and off-line provider of travel services in more than 175 countries, is looking for Booking Agents to join our Operations Team in the headquarters in Palma de Mallorca.
The desired candidates must have availability to work in 16.00- 24.00 hrs shifts, including weekends.
As a member of our Booking team you will be responsible, amongst others, for the following duties:
*Manage daily customer’s request regarding their reservations, queries or troubles in resort.
*Answer incoming calls and provide excellent customer service.
*Receive, process and answer e-mails.
*Handle customer’s modification request with suppliers.
*Resolve booking incidences on spot.
Requisitos : * Fluent in spanish and english: listening, speaking, reading and writting.
* Able to manage a big workload and work under pressure.
* Knowledge of other languages (German, French, Dutch…) will be a plus.
* Availability to work in rotating shifts (16.00-24.00 hrs) including weekends.
Para aplicar en este puesto visite la siguiente dirección: http://www.turijobs.com/ofertas-trabajo-palma-de-mallorca/booking-agent-16-24-hrs-of82002 →