Oferta del verano              || Consigue descuentos directos

Oferta Actualizar CVDescuentos directos para desplazamientos
Slider Shadow

Responsabilidades de las ofertas de empleo publicadas

Mucha suerte en tu búsqueda!!

Nota: ablaempleo no se responsabiliza de las ofertas o noticias publicadas, ni defiende ni sigue ideologías concretas de las noticias o empleos, sólo transmite la información encontrada.

Customer Care Specialist (Norwegian, Danish,Swedish) – (Barcelona)

  • Toda España
  • Cualquier lugar
  • Publicado hace 3 meses

Empresas: Blu Selection
Being one of Europe´s leading global outsourcing company with over 60 different locations worldwide, our Client stands for diversity and quality. Working for many of the 500 Fortunes Companies in the world, they are constantly looking for thriving candidates in Barcelona who want to be part of a multicultural environment and develop their skills further.

Do you speak Swedish, Danish or Norwegian and are you looking for a job in Barcelona? Check this out!

The Job

In this position, you will be responsible for ensuring excellent customer service to the Swedish market, creating exceptional value and solving any issues to deliver a consistent quality of service.

The main responsibilities involve:
– Manage effectively all incoming queries in a customer service environment
– Respond to incoming calls and emails from enterprise clients
– Gather information from customers, ensure resolutions of queries, and troubleshoot technical issues
– Maintain client relationships through product support over the phone
– Provide high-quality service
– Record all required data elements in CRM to provide a good follow-up and qualitative support

The Offer

– A salary in line with Barcelona’s standard: 16.200 euros gross/year + bonus between 1.200 – 3.600 euros gross/year + full-paid training period
– Long-term position, full-time job (39hrs/week), standard office hours, Monday to Friday
– Opportunity to join a booming and exciting company
– An international company with a multicultural environment (+20 nationalities)
– A fun, rewarding and open-minded team
– Trainings, self-development program and career opportunities
– Relocation package provided for candidates from abroad
– Start date: ASAP
Requisitos : The Profile

– Language skills: native level of Swedish, Danish or Norwegian + fluency in English
– Min. 6 months of previous experience in Customer Service or Technical Support in a Call Centre is preferred
– Good technical skills and knowledge preferable
– Interest in and willingness to learn and apply new technologies
– Very good communication skills – both written and oral
– Ability to operate in high pressure situations
– Team player, enthusiast and self-starter
– Analytic and problem-solving skills
– Customer- and quality-oriented
– Valid Spanish work permit or EU citizenship required

Comparte:

Source:  

Comparte:
¡¡Cuéntalo!!

Síguenos FB:

 
Visit Us On TwitterVisit Us On FacebookVisit Us On GooglePlusVisit Us On YoutubeVisit Us On LinkedinCheck Our Feed

z35W7z4v9z8w

Uso de cookies

Este sitio web utiliza cookies para que usted tenga la mejor experiencia de usuario. Si continúa navegando está dando su consentimiento para la aceptación de las mencionadas cookies y la aceptación de nuestra política de cookies, pinche el enlace para mayor información.plugin cookies

ACEPTAR
×
Hola,
¿Cómo podemos ayudarte?